Nothing unexpected. Pretty standard questions.
Customer Service Management Interview Questions
186 customer service management interview questions shared by candidates
State one positive and one negative quality your friend or family would describe you by.
Open ended questions - nothing too difficult for this position.
what's your biggest challenge so far?
Which core value of CBA you resonate most and what is it important in your personal life and career life?
They also have some situational questions so make sure you know their products and services.
One of the simple math questions I was asked is: How many £20 notes do you need if a customer asked you to withdraw £140 from their account?
Why would you like to work at RBS and what makes you suited for the position?
all of the questions are bull .. whats your weakness, describer your self in one word, what do you value in a company..
What separates you from other people in terms of the value you add to them?
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