Why do you want to work at Microsoft?
Customer Service Manager Interview Questions
133,402 customer service manager interview questions shared by candidates
typing speed
How do you deal with difficult customers?
You are out with a customer at dinner and the customer is obviouly drunk and is continuting to bad mouth not only you but Microsoft. Basically saying Microsoft sucks and you don't provide me any value. What do you do?
How do you feel about working with the Military?
Tell us about your worst failure and biggest success.
craziest question. "I though you said you did't have a computer? " I said that I wanted to work with them because they provide the equipment except for the monitor. If I didn't have a computer how did I use the internet to do the speedtest and answer all the crazy questions you just asked me?
How would you help an angry customer?
Please describe a situation in which you were unable to make a sale.
Where do you see yourself 5-10 years from now?
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