Customer Service Representative Teller Interview Questions

121 customer service representative teller interview questions shared by candidates

I was asked so many questions i felt as though I was taking a big exam. The Manager and the floor manager interviewed me and was just spitting out questions and writing my responses. They did not ask me any probing questions. I was dying for the interview to be over. My floor manager was chewing very loud and made me uncomfortable.
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Teller/Customer Service Representative

Interviewed at Fort Sill National Bank

2.9
May 3, 2013

I was asked so many questions i felt as though I was taking a big exam. The Manager and the floor manager interviewed me and was just spitting out questions and writing my responses. They did not ask me any probing questions. I was dying for the interview to be over. My floor manager was chewing very loud and made me uncomfortable.

If you had a man call in that needed documentation sent to him by the next day and the day after next, he calls irate because he didn't receive them. How would you ensure you take care of the issue and he gets off the phone happy?
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Customer Service Representative/Teller

Interviewed at Franklin Synergy Bank

4.8
Jun 19, 2018

If you had a man call in that needed documentation sent to him by the next day and the day after next, he calls irate because he didn't receive them. How would you ensure you take care of the issue and he gets off the phone happy?

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