How would cross sell?
Customer Service Representative Teller Interview Questions
121 customer service representative teller interview questions shared by candidates
Are you comfortable cross selling product?
Introduce yourself Why did you choose Comerica? If we were to contact your last supervisor, what would he/she say about weaknesses and/or strengths?
Tell me about a time where you were very busy and needed to do multiple things at once? How did you handle it and did you get everything done?
Questions are read from a paper. Some questions were...Why should we hire you? Where do you see yourself in 5 years? Name a time a crisis or panic was caused in the workplace and what you did and how you overcame it? How do you deal with difficult customers/co-workers? What do you know about Comerica? Be prepared to talk about your sales experience and past experience(why you left). It is an easy interview
What does excellent customer service mean to you? How does a customer servce representative contribute to the success of CBA?
What is excellent customer service?
Tell us about a time where you had to convince someone to do or buy something?
Explain a situation where you had an unhappy customer leave satisfied. What happened and what steps did you take?
Do you have any experience or knowledge of Payroll Advance or Signature Loans?
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