Customer Services Interview Questions

183,214 customer services interview questions shared by candidates

Run me through your CV? Why do you want to join Metro Bank? Tell me what you know about Metro Bank What makes Metro Bank different from others? Competency based Questions: Give me an example of a time you exceeded a customers expectations. Give me an example of a situation you have been in where you have received a complaint. And then finally... Maths questions: Mostly simple questions such as %, X and -calculations. So.... 2% of 150, 5% of 200, 6X7 and 110-11
avatar

Customer Service Representative

Interviewed at Metro Bank (US)

3.2
Jun 11, 2015

Run me through your CV? Why do you want to join Metro Bank? Tell me what you know about Metro Bank What makes Metro Bank different from others? Competency based Questions: Give me an example of a time you exceeded a customers expectations. Give me an example of a situation you have been in where you have received a complaint. And then finally... Maths questions: Mostly simple questions such as %, X and -calculations. So.... 2% of 150, 5% of 200, 6X7 and 110-11

Given a group of 8 identical items, one of which weighs either more or less than the other 7 (which all have the same weight), what are the least number of steps required to determine the odd item and if it weighs more or less than the others using a two-sided balance scale.
avatar

Customer Service Engineer

Interviewed at OSIsoft

4.2
Jan 13, 2015

Given a group of 8 identical items, one of which weighs either more or less than the other 7 (which all have the same weight), what are the least number of steps required to determine the odd item and if it weighs more or less than the others using a two-sided balance scale.

Viewing 571 - 580 interview questions

Glassdoor has 183,214 interview questions and reports from Customer services interviews. Prepare for your interview. Get hired. Love your job.