Customer Services Manager Interview Questions

133,283 customer services manager interview questions shared by candidates

The questions were generic. How would you deal with an angry client? How do you handle multiple task? How do you deal with co-workers who didn't do their share on an assignment? They wanted the answers in a STAR format.
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Customer Service Representative

Interviewed at Centene

3.7
Jun 12, 2018

The questions were generic. How would you deal with an angry client? How do you handle multiple task? How do you deal with co-workers who didn't do their share on an assignment? They wanted the answers in a STAR format.

A company figured that if it had 50 more employees and paid each one $2 per day less, the payroll would increase $620 per day. If it had 50 less employees and paid each $4 per day more, the payroll would decrease $640 per day. How many employees does the company now have?
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Account Manager

Interviewed at Reynolds and Reynolds

3.5
Jun 29, 2017

A company figured that if it had 50 more employees and paid each one $2 per day less, the payroll would increase $620 per day. If it had 50 less employees and paid each $4 per day more, the payroll would decrease $640 per day. How many employees does the company now have?

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