Tell me about a time you disagreed with a manager.
Customer Support Associate Interview Questions
761 customer support associate interview questions shared by candidates
Why do u want to work here
1. How would you troubleshoot a tv that was not powering on?
You walk into a room and a light does not turn on. How do you go about fixing this?
How would I troubleshoot an email issue?
Why do leave your previous role? Tell me about a time you had a conflict and how you resolved it?
Why do you want to work at Workday?
The questions from the HR are based on your experience, as I was a fresher she asked me the following questions. The HR seems to be a very nice lady. 1. Why amazon? 2. Where do u see yourself after certain span of time? 3. Do you have any backlogs? 4. What do you know about customer service? --- I didn't answer as I knew nothing. So to make me answer this she asked me the following. 5. What do you expect when you go to a restaurant? --- As I answered this question she asked me to relate the answer with the 4th question. and some customer scenarios. 6. How long will you stay with us?
Asked me to pick either voice process or mail support.
Name and explain a time when you delay with difficulty and how you resolved the issue
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