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One of the main product of Telkom Indonesia is The Indihome, and we know that Indihome has so many point of view. Many of them satisfied, some of them complain which comes from many channels, many of them comes from social media which Telkom can't track one by one. The question is what kind of related to method to handle customer complaints from various channel?
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Customer Analysis and Support

Interviewed at Telkom Indonesia

4★
Dec 30, 2021

One of the main product of Telkom Indonesia is The Indihome, and we know that Indihome has so many point of view. Many of them satisfied, some of them complain which comes from many channels, many of them comes from social media which Telkom can't track one by one. The question is what kind of related to method to handle customer complaints from various channel?

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