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Customer Support Interview Questions
14,162 customer support interview questions shared by candidates
Why do you want to work for Shopify?
Questions about previous roles, problem solving ability and asked me to show my personality. They favour diversity lots
What do you do outside of work?
What team sizes do you have experience managing?
Each interviewer asked three different questions. "What would your super power be"?
Mock Call where they ask you to help a customer on how to fix the products. Keep in mind, you have no idea how to fix them because you obviously haven't been trained and they try to act rude so that you understand the job is to be yelled at all day?
Give an example of a time when you had to work with an introverted team member; how did you manage this?
Was given a chat test via a question on how I would respond to a customer.
If I’ve ever worked from home.
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