The interview took place 8 years ago do not remember.
Customer Support Services Interview Questions
565 customer support services interview questions shared by candidates
Can you mention something that you've done to do the extra mile for a customer.
What scenarios would you use in order to deal with an interaction with a customer and it's not going your way?
What interests you in IT?
No questions come to mind. They just asked the generic questions i.e. how long have you worked for this employer, what skills and experience have you got.
How did I feel about the brief sit down with current Tech Support Agent?
What if you got a better offer? will you leave us?
Talk about a time you got the team to buy in to a new process
My past or current job. But not in detail (like why you left the job)
Explain how I’ve helped a client before.
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