Basic professional background questions. Most of the interview was an assessment of skills based on a mock customer service phone call and e-mail. I had to edit a logo in Adobe Fireworks and do some MS Excel formulations.
Customer Support Services Interview Questions
565 customer support services interview questions shared by candidates
Questions were not difficult or unexpected, this was a fairly standard interview process outside of the aptitude test.
Whats your typing speed, can you type fast?
Describe a time you have provided excellent customer service.
They asked if I was interested in management, as a major part of their pitch is that you move from selling to management in 3-6 months. I recall hearing the same thing from Amway decades ago.
Do you have any experience with computers?
They performed a mock call with a disgruntled customer.
What qualifies you for the position?
What do you know about ring.
What do you want to be when you grow up?
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