What is the difference between ping and traceroute command? What is DNS? What can you do to speed up the window system? Where do you check the error messages on Windows and Mac OS? Tell me a time when you had a dispute with your colleague? How would you handle an irritated caller? Tell me a time when you went above and beyond for the user? Why is the two step authentication important? How would you rate yourself in terms of your knowledge about MacOS and Windows? How do you handle the tough caller?
