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Fiber Customer Support Analyst Interview Questions
171 fiber customer support analyst interview questions shared by candidates
I called in to talk with two persons from Thorlabs. They introduced themselves, and they asked me to talk about myself. I described how I used their products, and I also ask them few questions at the end of the phone interview. Supposedly, if I pass the phone interview, they will set up a skype interview or ask me to fly in after March 24.
Given a unsorted array, make the array in the following format, e1 < e2 > e3 < e4 .........
This did not matter as interviewer was evidently already in a rush when the interview started and was obviously uninterested from the first question.
No difficult questions, they are looking for a "good fit" with others on the team.
Technical: 16. Fiber Color Code 17. Fusion Splice loss 18. OSP fiber cable bend radius
Do you want to learn
Draw a cross-section of a transistor, and explain exactly how it works
Do you know what's a router? What's WiFi? Best HD video cable in the market? Types of video cables available to plug into TV? Experience in call center? Most challenging technical problem and how did you overcome it? Any customer service and support experience?
Tell me about a time you were in a difficult situation and how did you handle it.
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