Quite a few questions were scenario questions gauging what you would do in specific situations. I got asked a couple of "fun" questions only because I was so, so nervous. I didn't find any questions difficult to answer it was just quickly thinking about what anecdote, story or experience I could share that would make sense of an answer.
Tell me about a time when you received excellent customer service. Tell me when you received bad customer service. What is your availability to work?
Describe a time you handled a difficult customer
Tell me about yourself
How do I feel around animals
Why Chipotle?
leadership style, familiarity with BPO and managing relationships.
What languages do you speak?
Experience and knowledge of the area. Willing to work flexibly.
Why do I want to work for them?
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