Help Desk Engineer Interview Questions

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There weren't any curve balls that I could remember. Just keep in mind that this is an IT company that has a lot of customer facing interactions and goes deep in the culture. if you don't fit the culture it'll be hard to fit in.
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Help Desk

Interviewed at Leapfrog Services

3.7
Mar 27, 2013

There weren't any curve balls that I could remember. Just keep in mind that this is an IT company that has a lot of customer facing interactions and goes deep in the culture. if you don't fit the culture it'll be hard to fit in.

One of the interviewers asked me questions about my previous experience. I connected well with him and he could manage to keep eye contact and have his body language correlate with his interest. We optimistically spoke on technologies they had in house that he and I had previously supported. He seemed to want me on board. The other interviewer kept her eyes away from my face and out the window. She also consistently asked questions with explicit answers , (what kind of software have you supported in the past?) RIGHT after reading from my resume. It was like she was reading it over for the first time. I felt very overlooked. I felt like she took one look at me and decided that she didn't want me around. My fault here is that when I stopped talking to the male interviewer, the female one making sure to sit facing away from me slightly had me nervous. I was nervous because I knew from her face alone that I wasn't getting the job.
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Help Desk Analyst

Interviewed at tonneson + co PC

4.3
Mar 5, 2019

One of the interviewers asked me questions about my previous experience. I connected well with him and he could manage to keep eye contact and have his body language correlate with his interest. We optimistically spoke on technologies they had in house that he and I had previously supported. He seemed to want me on board. The other interviewer kept her eyes away from my face and out the window. She also consistently asked questions with explicit answers , (what kind of software have you supported in the past?) RIGHT after reading from my resume. It was like she was reading it over for the first time. I felt very overlooked. I felt like she took one look at me and decided that she didn't want me around. My fault here is that when I stopped talking to the male interviewer, the female one making sure to sit facing away from me slightly had me nervous. I was nervous because I knew from her face alone that I wasn't getting the job.

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