"How would you deal with an upset store that is calling in for assistance?"
Help Desk Engineer Interview Questions
3,950 help desk engineer interview questions shared by candidates
Mostly about roles on the resume
Not applicable as Modus is a 3rd party agency, but the preliminary process with Modis (both times) involved discussing relevant work experience.
One question asked was about basic computer knowledge. "how do you clear the browser cache and history on a web browser"
If I knew about remote support.
Talk to me about yourself
What motivates you to go to work?
Experience with networking and servers
Can you lift 40 lbs
How do you help a student connect to a printer?
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