If the position was split into two roles, one being a more technical hands on and the other more of a management role, which would I choose?
Help Desk It Interview Questions
894 help desk it interview questions shared by candidates
Getting to know you.
If I was comfortable with the pay rate, what platforms did I have experience in, am I comfortable with learning all sorts of new applications that are client-specific?
If you don't know the answer to a question what is your approach?
Basic aptitude and competency questions i.e Describe how to set up a Domain,. Recall a time you had to deal with a disgruntled end user, How did you resolve the issue. Suppose you are working on an issue you that just cant resolve what do you do next to escalate the issue?
Why would you leave a company?
They asked me mostly about my history, what systems I had used, a couple technical questions regarding connection issues.
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About Me
Do you prefer to work alone or with a team?
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