Are you flexible to work weekends?
Help Desk Representative Interview Questions
3,950 help desk representative interview questions shared by candidates
Questions pertaining to Outlook and Office applications, and what to do when you come across something you haven't seen.
He asked me if i knew SCCM, one of the main systems they use for asset management and OSD.
rqst experience in company in house built applications
What would you do if someone called/emailed saying they cannot print?
"Tell me about yourself."
Why should I choose you for the position?
Standard range of behavior based questions.
How would you handle an employee that doesn't follow processes? How many times would you warn them before going through a write up process?
Ability to Manage IT support specialists.
Viewing 1071 - 1080 interview questions
See Interview Questions for Similar Jobs
Customer Retention SpecialistCustomer Retention RepresentativeClient Success RepresentativeSupport RepresentativeClient Support RepresentativeCustomer Retention AgentCall CenterRetention Customer Account ExecutiveTechnical Support RepresentativeHelp DeskClient Success RepHelp Desk AgentRetention RepresentativeDirector Customer RetentionCustomer Relations RepresentativeTech Support RepresentativeCall Centre AgentCustomer Retention