Phone Interview: If a client needed help, and reported that the app was crashing, what would you ask them? One way portion: Why do you wanna work for this company? This position sometimes requires late nights, how would you navigate this in terms of your plans that you might have had? Coding: Bug Fixes. It is not like the sample question at all.
Help Desk Representative Interview Questions
3,950 help desk representative interview questions shared by candidates
Mostly personality based questions such as, what do you look for in a company.
They gave me test questions like how I would organize and label computer accessories and other q's
Interview was ok. Standard questions (strength/weakness, a time were you had to solve a difficult problem, etc.)
Tell me a time when you faced a difficult situation and how did you handle it. Why are you looking to leave your current job. Why do you think you are a good fit for this position?
There were no difficult questions in the interview. This was mostly a behavioral interview.
If a user can't connect to the internet, how would you troubleshoot?
How do you use active directory?
What's a firewall?
What's an IP?
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