Típicas de cualquier entrevista, nada fuera de lo normal
Help Desk Representative Interview Questions
3,951 help desk representative interview questions shared by candidates
What do you know about company?
No recuerdo algo en específico pero la evaluación es exhaustiva alrededor de 2 o 3 hrs de evaluación.
Can you describe a time when you had to troubleshoot a technical problem for someone? What steps did you take to resolve the issue, and what was the outcome?
Experiencia anterior que he tenido en otros países
Tell me about a time when you had to solve a customer issue via phone.
why do you feel you would be a good fit for this position?
What are your goals with our company?
How would you deal with an angry customer?
O que você faria se o cliente fosse grosso com você durante o atendimento.
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