All technical questions related to a computer and the internet.
Help Desk Representative Interview Questions
3,951 help desk representative interview questions shared by candidates
How would you troubleshoot a PC with a black screen?
Do you have help desk experience?
Ask about experience and education.
How would you calm down an upset customer (something along those lines)?
What was my experience at my last job
Do you have any more questions about my personal background?
How much ram is required for Windows 10?
Technical: What is DHCP? What is a VLAN? What is a Firewall? Soft: Why Evolve IP? What gets you up in the morning? What do you like about your job? What don't you like about your job? Do you have any questions for me?
One question was a user having an issue with connecting a smart tv to a wireless network and the various troubleshooting steps I would take. Another was someone having issues with display settings on an additional screen. Nothing too crazy technical.
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