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Help Desk Representative Interview Questions
3,950 help desk representative interview questions shared by candidates
What is extent of your PC knowledge?
I was not asked any technical questions in my interviews. In my interview with Brooksource I was repeatedly asked if I felt that phone support was something I could do and be comfortable with it.
What role would I take in a start-up company
How to troubleshoot a VOiP phone if call is not clear
What would you do if a customer gets angry over the phone?
Is Office 365 installed on premise or in the cloud?
Why do you want this job?
NO questions were asked
Are you OK with relocating?
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