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Help Desk Representative Interview Questions
3,950 help desk representative interview questions shared by candidates
Where I thought I would be in the future; whether or not I felt this job was long term or if I wanted to explore my other aspirations. Highly encouraged to stay at the job as long as needed until I got everything together to persue my aspirations.
tell me about yourself
The first interview was with the recruiter which was a interview of my skills and questions such as "what is a time you had a angry customer where you had to attempt to rectify the situation.."
They make you wait in a waiting room which is full of people filling out forms. I had to wait for about one hour..so even the interview was not on time!!! They had 3 people talking to you at the same time so it's really confusing.
Be prepared for technical questions depending on role!
what are your roles as an it help support desk
How many IP address classes are there?
I need you to pay for the certifications today, or I can't guarantee that the position will stay open.
What are the 3 types of profiles on a windows domain?
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