why do you want to work at abc how long have you done this work
Help Desk Representative Interview Questions
3,950 help desk representative interview questions shared by candidates
How to start the formula in excel?
General IT questions.
*What is a Group Policy? *What is a Domain Controller?
What interests you about this position? - What certifications do you hold? What do you do to maintain your technical certifications? What automated-build tools or processes have you used?
Did I know how to use AD? What would I know in a very busy day?
Experience in industry. Questions about past jobs.
"You have two customers that are experiencing an outage. They both need your assistance. One is your mother, the other is a random person. Who do you help first?"
Lots of scenario questions
Give an example of a situation where you had to assist a client on a Server issue and the out come?
Viewing 851 - 860 interview questions
See Interview Questions for Similar Jobs
Customer Retention SpecialistCustomer Retention RepresentativeClient Success RepresentativeSupport RepresentativeClient Support RepresentativeCustomer Retention AgentCall CenterRetention Customer Account ExecutiveTechnical Support RepresentativeHelp DeskClient Success RepHelp Desk AgentRetention RepresentativeDirector Customer RetentionCustomer Relations RepresentativeTech Support RepresentativeCall Centre AgentCustomer Retention