Nothing really difficult- I was more concerned that I had no sales experience and would not get this job. I was really nervous about sales- wanted customer service but this is really fine and no one yells at you like sometimes happens in customer service.
Home Agent Interview Questions
323 home agent interview questions shared by candidates
Every aspect of the job and expectations were clearly defined; therefore, there were no unexpected questions involved in the interview process.
General questions
previous customer service experience etc.
Do you have an work from home experience? (If so, what kind and for how long?)
Describe a time you had an upset customer, how you solved the issue, what was the outcome?
Why do you want this job?
What is the biggest challenge you have overcome and how did you handle it?
Go to CNN.com and find the weather report for Seattle Washington. Describe in detail how you got to it.
Describe a time when you solved person's problem and what was the result?
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