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Incident Management Analyst Interview Questions

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787 incident management analyst interview questions shared by candidates

General IT questions about network, troubleshooting, resource management etc. More specific questions about steps followed to resolve D/R problems like system outages and network disruptions. One of the interviewers asked minimal questions and spent the least amount of time with me, but spent that time picking apart my resume trying to find issues with the info I provided. Of the four people I spoke to, he seemed the least comfortable and the most rushed (likely new to his position...just my opinion). My final interview was with the hiring manager and after answering his questions he provided a fairly in-depth description of the network architecture that was in place for delivering TV content to their subscribers, which I found quite interesting.
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Incident Manager - Xfinity Division of Comcast

Interviewed at Comcast

3.8★
Mar 11, 2015

General IT questions about network, troubleshooting, resource management etc. More specific questions about steps followed to resolve D/R problems like system outages and network disruptions. One of the interviewers asked minimal questions and spent the least amount of time with me, but spent that time picking apart my resume trying to find issues with the info I provided. Of the four people I spoke to, he seemed the least comfortable and the most rushed (likely new to his position...just my opinion). My final interview was with the hiring manager and after answering his questions he provided a fairly in-depth description of the network architecture that was in place for delivering TV content to their subscribers, which I found quite interesting.

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