One of the key questions was: “Can you walk me through a time when you influenced a client or leadership team to move forward with a recommendation they were initially hesitant about? What was your approach and what was the outcome?” This type of behavioral question highlighted the importance they place on consultative influence, client management, and strategic communication skills.
What is something you accomplished at work that you're most proud of?
Question on about how well I am a team player and how have I planned to grow in the company.
- First I got a link to an aptitude test. Mostly simple math, grammar, and logic questions. - Next a phone interview with the recruiter. Basically going through my resume - Then a zoom interview with the Director for the IT team. About me, why I am a good fit, how I work with belligerent users. - The final interview was on zoom with about 5 people from the IT team. Again about me, why I'm a good fit, the process I go through when solving problems, how I handle problems I can't solve, instances I have failed, how I learn, etc.
What's one accomplishment that you're most proud of?
HireVue Questions : explain the time you failed in doing a task, When did you ask for help, the goal that you accomplished, How to improve the computer performance, what is IP address, Which kind of Microsoft application uses for calculation, and what is MAC address. Interview Questions: Explain: Firewall, DNS, VPN, ACL, SNMP Linux : cat,cd,ls,mkdir,chmod,grep Active directory and objects in it .PST refresh Group Policy IP lookup windows update where is the registry in Window And the one-hour behavioural question: The time you had a conflict with a customer, get feedback from the customer, achieve your goals...
What was the most difficult support situation encountered, why was it so and how did you resolve it?
Tell me about yourself and about your previous job
4 parts. English test, speaking test, technical test, mock phone calls
Describe how you ran in to a technical issue and what steps did you take to resolve it
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