Based on KSA from job posting.
It Help Desk Analyst Interview Questions
441 it help desk analyst interview questions shared by candidates
Technical questions about my skills. They need solid third liners who specialise in Infrastructure and MS stack and good Service desk team. Questions about dealing with hard to deal with users, SLA and time keeping.
What made you want to get into IT?
What are the issues you deal with in this role? How do you keep yourself up to date? What technologies you have worked with? How do you make priorities in tasks?
Written test had a strong focus on CompTIA type questions.
What is your name brother
Do you have any retail experience?
Name common IT hardware and their functions.
They didnt ask any tech related questions
How to handle a difficult situation
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