General technical questions about how you would react to certain incidents.
It Help Desk Analyst Interview Questions
441 it help desk analyst interview questions shared by candidates
What is Active Directory and explain it?
Customer service scenario questions, very straightforward.
Q.5 ) what do you type before starting a formula in Excel? Multiple answers tick question?
You are switching careers, why did you choose IT? What is an IP address? What is a server? How would help someone who cannot get to a particular webpage?
What are the usual BAU tasks you did for the previous role?
How do you handle rude customer?
Can't remember. Wasn't hard at all just talking about the IT dept and company structure and my resume.
How does your previous experience fit into the role?
What is the extent of my IT knowledge? And examples of IT related tasks performed in previous professions.
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