How would you deal with a difficult customer?
It Help Desk Analyst Interview Questions
441 it help desk analyst interview questions shared by candidates
QUESTIONS ON VALUES, IT technical questions (Quite difficult)
1. Tell me about yourself 2. Outlook configuration 3. VPN troubleshooting 4. Network troubleshooting 5. Network related 6. DNS 7. IP ADDRESS 8. Ticketing tools 9. Mfa
Am I willing to create and update solutions
They asked me if I ok with commuting everyday ?even though position was advertised as hybrid role. Additionally they also asked that this position requires 24/7 assistance on rotational shift. (It was not mentioned on job posting ) Other than that it included basic technicall questions related to networking, office365, hardware troubleshooting.
What was my preferred work schedule?
Network topology?
Do you have experience with troubleshooting IT related issues.
Interview question based on hardware and software troubleshooting
Talk about your work experience.
Viewing 341 - 350 interview questions