Can you write a good english ?
Manager Professional Services Interview Questions
12,202 manager professional services interview questions shared by candidates
about the installations , tickets handling by the tools, support activities and skills
How would you handle a customer who needed prompt service in an emergency situation?
I was asked how I felt about a particular product and if I believe that it can still be sold
Q: C++ debugger: how to troubleshoot segfault? How to view stack information? A: Use back-traces and frames : bt, frames. Q: Crashed process - how to start troubleshooting? A: System log - syslog. Application logs are not that helpful due to abrupt exit. Q: how to check files opened by process? A: iostat and lsof Q: how to check netowrk ports being used? A: netstat Q: difference between stripped and non-stripped binary? A: non-stripped binary has debugging info built-in. Stripped does not. Q: How would you install new programs on Unix? A: RPM commands Q: How to detect frozen/stuck process, and how to debug it? Q: What are UNC paths in windows
One interview was formal - talked about what I expect from IBM and visa versa Other interview was to present for 10 minutes about an IBM interest/project
what experience do you have in customer service
how do you deal with difficult customers?
Tell us about a time you had to deal with an irate customer. How did you handle it and what was the outcome?
How would you point out the benefits of American Express over another company?
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