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Member Advocate Interview Questions
1,132 member advocate interview questions shared by candidates
Give an example of a difficult customer you dealt with and how you resolved the issue.
Name a time when you had to step up to meet a goal at work?
How did you handle a difficult situation?
Why Collective Health?
Why do you want to be a Member Advocate?
What is a challenge you have faced?
Two of the four interviews are testing your knowledge in Health Insurance (though it’s entry level). They have you review a sheet of terminology and then work flows, then grade you on how well you answer theoretical questions.
Why do you want to be apart of the Member Advocate Team?
How do you keep yourself calm, what are your coping skills for overcoming stress?
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