no unexpected questions at all, most difficult is actually the simple "where do you see yourself in 5 years within the company"
Office Claims Representative Interview Questions
91 office claims representative interview questions shared by candidates
What are the principles of insurance
How has your previous experience helped prepare you for this position?
You have never worked in an office before. Why would we hire you for this role?
What are your flows
General ones about giving a brief orientation on your professional backgrounds and your understanding of the role. A lot of questions were not very competency based as I remember, but more behavioural ones. One thing they repeatedly asked was, whether I would be okay working on/towards different targets, both quantitative and qualitative.
Why I wanted to work there
Farmers likes to use "behavior based interviews" so basically you'll be judged on how well you can BS.
Question: As the owner of a refrigerator company, you take great pride in the refrigerator products produced and sold to your customers. Customer service is the number one priority. A customer contacted you and advised you that after thirteen months, the refrigerator you sold them no longer works. Your company provides a one-year warranty for parts and labor. What would be your process in handling the customer’s complaint?
the numbers test it was a bit heart to focus with the numbers and the time was not enough
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