Product Support Interview Questions

2,280 product support interview questions shared by candidates

What is the difference between a Hub, Switch, and Router? What is a Level 2 Switch? What is the difference between RAID and BACKUP? What is Active Directory? What is the Attibutes page on Active Directory? If you had Unlimited Money, What kind of Gaming Desktop would you make? A user is trying to move a file from a server folder location and when trying to copy the file it loads very slowly. What do you do? A user is complaining that his mouse is freezing on his computer, what do you do?
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Product Support Technician

Interviewed at Bungie

3.3
Sep 11, 2020

What is the difference between a Hub, Switch, and Router? What is a Level 2 Switch? What is the difference between RAID and BACKUP? What is Active Directory? What is the Attibutes page on Active Directory? If you had Unlimited Money, What kind of Gaming Desktop would you make? A user is trying to move a file from a server folder location and when trying to copy the file it loads very slowly. What do you do? A user is complaining that his mouse is freezing on his computer, what do you do?

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