Product Support Interview Questions

2,280 product support interview questions shared by candidates

1. Hiring Manager: Getting to know you, more laid back conversation style. 2. Two Engineers: A few questions about the software, wanting to know more about you as a person and more of a conversation. Explained the role and the company. 3. Two managers: Straight forward question after question. What is something recent you've learned and how have you gone about that? A round about question to get to "how did you deal with a difficult person at work?" "what was a significant problem that you had with Civil 3D and how did you troubleshoot?" "how have you convinced someone to change their minds about a course of action?"
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Product Support Specialist, Civil 3D

Interviewed at Autodesk

4
Sep 28, 2022

1. Hiring Manager: Getting to know you, more laid back conversation style. 2. Two Engineers: A few questions about the software, wanting to know more about you as a person and more of a conversation. Explained the role and the company. 3. Two managers: Straight forward question after question. What is something recent you've learned and how have you gone about that? A round about question to get to "how did you deal with a difficult person at work?" "what was a significant problem that you had with Civil 3D and how did you troubleshoot?" "how have you convinced someone to change their minds about a course of action?"

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