Product Support Interview Questions

2,280 product support interview questions shared by candidates

Video Interview. Q. Why FDM? Q. Tell me about yourself Q. How do you keep up to date with the latest IT news? Q. How would you feel if you had to relocate? Give an example of a time that you showed flexibility. Hint: Very important to mention / relate any personal skills back to FDM and how you would benefit them and how they as a company can benefit you and help your growth. Assessment day Interview. There will be three interviews that will be conducted, each interview will have a different topic, i.e. 1. FDM and the IT industry 2. Your degree and career history 3. Your professional and personal motivations Four questions will be asked per interview, they will not be competency based questions but questions that are designed to get to know you and understand you as an individual. Questions in no particular order, and those that I can remember include. Q. Why FDM? Q. What FDM qualities most relate to you as an individual? Q. Apple or Android? Q. How have you used any technical skills you have gained practically? Q. Why did you choose your degree? Q. If given the chance, would you choose your degree again? Q. How do you seek to challenge yourself? Q. Would you sacrifice the quality of work to meet a deadline? Q. What do you think of organisational change? Q. What have you read in the IT industry recently, and why did you find it interesting? Once done you will be conducting 3 tests, a GCSE maths test, Venn Diagram test and an aptitude test, not hard, just make sure you brush up on your GCSE maths and mental arithmetic, you will not be permitted to use a calculator. Good Luck.
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Product Support Analyst

Interviewed at FDM Group

3.1
Jun 25, 2016

Video Interview. Q. Why FDM? Q. Tell me about yourself Q. How do you keep up to date with the latest IT news? Q. How would you feel if you had to relocate? Give an example of a time that you showed flexibility. Hint: Very important to mention / relate any personal skills back to FDM and how you would benefit them and how they as a company can benefit you and help your growth. Assessment day Interview. There will be three interviews that will be conducted, each interview will have a different topic, i.e. 1. FDM and the IT industry 2. Your degree and career history 3. Your professional and personal motivations Four questions will be asked per interview, they will not be competency based questions but questions that are designed to get to know you and understand you as an individual. Questions in no particular order, and those that I can remember include. Q. Why FDM? Q. What FDM qualities most relate to you as an individual? Q. Apple or Android? Q. How have you used any technical skills you have gained practically? Q. Why did you choose your degree? Q. If given the chance, would you choose your degree again? Q. How do you seek to challenge yourself? Q. Would you sacrifice the quality of work to meet a deadline? Q. What do you think of organisational change? Q. What have you read in the IT industry recently, and why did you find it interesting? Once done you will be conducting 3 tests, a GCSE maths test, Venn Diagram test and an aptitude test, not hard, just make sure you brush up on your GCSE maths and mental arithmetic, you will not be permitted to use a calculator. Good Luck.

Describe your greatest strength. Describe your greatest shortcoming. Describe a recent time when you had a technical problem, and how you solved it. Where do you see yourself in five years? What would your former employers say about you? Why? Why did you choose Garmin? I was assured that they would be calling either way, but have not yet heard from anyone at all. It's been about 1.5 weeks, so I just sent an inquiry email...
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Product Support Specialist

Interviewed at Garmin

3.7
Mar 23, 2016

Describe your greatest strength. Describe your greatest shortcoming. Describe a recent time when you had a technical problem, and how you solved it. Where do you see yourself in five years? What would your former employers say about you? Why? Why did you choose Garmin? I was assured that they would be calling either way, but have not yet heard from anyone at all. It's been about 1.5 weeks, so I just sent an inquiry email...

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