Role play was to instruct customer how to build a kite with online resources and tools.
Product Support Interview Questions
2,280 product support interview questions shared by candidates
Describe your greatest strength. Describe your greatest shortcoming. Describe a recent time when you had a technical problem, and how you solved it. Where do you see yourself in five years? What would your former employers say about you? Why? Why did you choose Garmin? I was assured that they would be calling either way, but have not yet heard from anyone at all. It's been about 1.5 weeks, so I just sent an inquiry email...
Do I know or have used service now
If I would be willing to supervise the employees even though I would be a new hire. She needed someone to handle schedule/vacation requests and to do evaluations. I had experience in a prior position handling those requests.
To come on site to meet the team
Tell me about yourself in depth.
How would I handle a difficult customer.
Programming
Why is my invoice higher than expected?
Why is account-level information overriding my group customizations?
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