Product Support Specialist Interview Questions

864 product support specialist interview questions shared by candidates

You have 2 beakers, one that is 3L big, and the other being 5L. You have a bucket which you must fill to exactly 4L, and you must use these 2 beakers to get to that goal. You can fill and empty the beakers as many times as you want in order to get the 4L in the bucket. You cannot take water out of the bucket after you have filled it.
avatar

Product Support Specialist

Interviewed at TPP

2.7
Apr 12, 2019

You have 2 beakers, one that is 3L big, and the other being 5L. You have a bucket which you must fill to exactly 4L, and you must use these 2 beakers to get to that goal. You can fill and empty the beakers as many times as you want in order to get the 4L in the bucket. You cannot take water out of the bucket after you have filled it.

You have 3 bags of marbles; one filled with Red marbles, one with green, and the third containing a mixture of the two. They are all labelled with either Red/Green/Mixed, except all the labels are wrong. How many marbles would you need to take out to determine what marbles are in each bag, and why?
avatar

Product Support Specialist

Interviewed at TPP

2.7
Apr 12, 2019

You have 3 bags of marbles; one filled with Red marbles, one with green, and the third containing a mixture of the two. They are all labelled with either Red/Green/Mixed, except all the labels are wrong. How many marbles would you need to take out to determine what marbles are in each bag, and why?

You are a Customer One Product Support Specialist for a company that makes gaming apps. What steps do you take and how do you respond to the customer if you receive this email: "Help! My app doesn't work on my phone. I need it fixed ASAP." Feel free to use your own imagination as to how the product works and what the issue is.
avatar

Product Support Specialist

Interviewed at Prodigy Software

4.7
Dec 21, 2020

You are a Customer One Product Support Specialist for a company that makes gaming apps. What steps do you take and how do you respond to the customer if you receive this email: "Help! My app doesn't work on my phone. I need it fixed ASAP." Feel free to use your own imagination as to how the product works and what the issue is.

Viewing 11 - 20 interview questions

Glassdoor has 864 interview questions and reports from Product support specialist interviews. Prepare for your interview. Get hired. Love your job.