Say something about your self
Product Support Specialist Interview Questions
864 product support specialist interview questions shared by candidates
Why practo?
2-parter: Where did you hear about this position, and what made you want to apply?
Introduction question/Tell me about yourself.
Q. Most Questions were competency based. Only the phone interview (first stage) quizzed me on: -1.UNIX commands -2.About active directory -3.GPOs -4.Knowledge of programming languages. It is essential to know SQL/post gres for the role for MS SQL and Oracle. If you know how to code in DB2, fantastic!
Tell me Something about yourself?
What issue have you had to troubleshoot for a client and how did you work with other colleagues to resolve it?
I was asked about my previous experience with a financial firm and to describe my most recent role.
1. Hiring Manager: Getting to know you, more laid back conversation style. 2. Two Engineers: A few questions about the software, wanting to know more about you as a person and more of a conversation. Explained the role and the company. 3. Two managers: Straight forward question after question. What is something recent you've learned and how have you gone about that? A round about question to get to "how did you deal with a difficult person at work?" "what was a significant problem that you had with Civil 3D and how did you troubleshoot?" "how have you convinced someone to change their minds about a course of action?"
What was your previous job and what were your job tasks?
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