what is a router, how do you change a password for internet access, are you familiar with older versions of windows
Remote Support Technician Interview Questions
161 remote support technician interview questions shared by candidates
Do you have a headset and webcam?
We had to role play & download software to make sure the computer meet the requirements
What is a print spooler? I got this one wrong. Oh well
Describe how you would fix a printer when the caller reporting the issue has zero technical knowledge.
Brand name is XYZ, what's the generic, and what it is for. Disease XYZ, what medications can be used for it .
What is my greatest accomplishment
Asked questions about my resume and nothing else.
Standard questions regarding my past experience and some designed to assess my competency.
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