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Please clearly state what you think is at the root of each customer’s question. "I need to change my e-mail (login), this site started as a test of Squarespace’s possibilities for a friend, and I transformed it to a full website and now I need to give this account to her, so all I need to do now is to rewrite all info on the site, because she will be the owner of this website. Or maybe I can create a new account, but I need to transfer all the settings and styles to this new account and don`t know how to do it."
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Customer Support Associate - Remote

Interviewed at Squarespace

3.6★
Jun 12, 2019

Please clearly state what you think is at the root of each customer’s question. "I need to change my e-mail (login), this site started as a test of Squarespace’s possibilities for a friend, and I transformed it to a full website and now I need to give this account to her, so all I need to do now is to rewrite all info on the site, because she will be the owner of this website. Or maybe I can create a new account, but I need to transfer all the settings and styles to this new account and don`t know how to do it."

Common questions about linux and networks: What is superblock What is difference between ext2 and ext3 How you will troubleshoote problem with remote server connection. hardlink/symlink difference write simple loop using python write regexp what is mpm what is virtualhost
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Remote Linux Systems Administrator

Interviewed at Pythian

4.1★
Feb 8, 2015

Common questions about linux and networks: What is superblock What is difference between ext2 and ext3 How you will troubleshoote problem with remote server connection. hardlink/symlink difference write simple loop using python write regexp what is mpm what is virtualhost

A client has an environment consisting of a mixture of CentOS and Ubuntu servers hosted at Amazon Cloud. The environment has reached a size where it makes sense to implement a configuration management system. The client has asked you to recommend a system to use. Their requirements are: ● The solution must use open source software ● It must be easy to deploy machines and have them operational as soon as possible ● It must be possible to add machines to the system with minimal manual effort ● The system must be able to scale with the environment ● There must be a web-based frontend to manage the system ● The system must provide reports of compliance and changes to the environment ● Managed systems must be added to a monitoring system (Nagios) automatically Please do the following: 1. Identify at least two solutions to consider for this project. 2. Identify the strengths and weaknesses of the two best solutions. 3. Recommend a solution, articulate why it was ultimately chosen, and indicate how it meets the requirements outlined above.
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Remote Linux Systems Administrator

Interviewed at Pythian

4.1★
Sep 16, 2015

A client has an environment consisting of a mixture of CentOS and Ubuntu servers hosted at Amazon Cloud. The environment has reached a size where it makes sense to implement a configuration management system. The client has asked you to recommend a system to use. Their requirements are: ● The solution must use open source software ● It must be easy to deploy machines and have them operational as soon as possible ● It must be possible to add machines to the system with minimal manual effort ● The system must be able to scale with the environment ● There must be a web-based frontend to manage the system ● The system must provide reports of compliance and changes to the environment ● Managed systems must be added to a monitoring system (Nagios) automatically Please do the following: 1. Identify at least two solutions to consider for this project. 2. Identify the strengths and weaknesses of the two best solutions. 3. Recommend a solution, articulate why it was ultimately chosen, and indicate how it meets the requirements outlined above.

Recruiter: Salary Range Written Test: Create a logic jump. Respond to request for swag. Respond to cancellation request. SF Team Members: Previous experience. Outside interests. Manager of Customer Success ( Barcelona ): Type(s) of managerial style(s) you prefer. VP of Customer Success ( Barcelona ): Questions from the VP bordered on "gotcha" questions to what I term "inferiority complex" questions ( i.e., Why would someone with your experience be interested in working at Typeform? ) Not sure if it has anything to do with the recent exit of employees from the company or if that is just the VP's style. My overall experience was that the VP lacks the qualities the company purportedly seeks in candidates: professionalism ( she excused herself before the interview was completed, interrupted responses, curt when asking for clarity on unclear information regarding team makeup ). If you are considering interviewing with this company, I would consider carefully the other reviews for the company, not just my experience.
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Remote (US) Customer Support Advocate

Interviewed at Typeform

3.3★
May 22, 2020

Recruiter: Salary Range Written Test: Create a logic jump. Respond to request for swag. Respond to cancellation request. SF Team Members: Previous experience. Outside interests. Manager of Customer Success ( Barcelona ): Type(s) of managerial style(s) you prefer. VP of Customer Success ( Barcelona ): Questions from the VP bordered on "gotcha" questions to what I term "inferiority complex" questions ( i.e., Why would someone with your experience be interested in working at Typeform? ) Not sure if it has anything to do with the recent exit of employees from the company or if that is just the VP's style. My overall experience was that the VP lacks the qualities the company purportedly seeks in candidates: professionalism ( she excused herself before the interview was completed, interrupted responses, curt when asking for clarity on unclear information regarding team makeup ). If you are considering interviewing with this company, I would consider carefully the other reviews for the company, not just my experience.

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