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Nordstrom has a policy that allows customers to return items in any condition. Many times our employees have trouble accepting returns that have obviously been used. How would you react if a customer came to return an item that has obviously been worn?
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Retail Sales Associate

Interviewed at Nordstrom

3.6
Sep 23, 2014

Nordstrom has a policy that allows customers to return items in any condition. Many times our employees have trouble accepting returns that have obviously been used. How would you react if a customer came to return an item that has obviously been worn?

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