No difficult questions. All were mostly standard. A great personality will get you through many times.
Senior Technical Support Interview Questions
600 senior technical support interview questions shared by candidates
describe a situation were you were doing wrong and how you related
They Had Asked me about printer spooler which at that time i was not aware of
Describe a time when you had to explain a technical idea/issue to a non-technical user.
You should know: your Linux Commands AWS and Most Popular Services Networking DNS Client-Server Troubleshooting Network Connectivity
Fundamental concepts related to Salesforce based on the topics you decide
Describe a Challenging situation with a critical customer or a team member.
Generic questions and scenarios about different things, from DNS to storage transports etc, what is RAID... A 45' written questionnaire on various technologies, from Windows to Linux to storage.
Describe an experience when you went above and beyond the call for a customer?
What is Active Directory? What is user authentication? What is RAID? Explain types of RAID. What is backup and explain different types of backup?
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