Senior Technical Support Interview Questions

600 senior technical support interview questions shared by candidates

1. Wired Networking fundamentals- ARP, DHCP, DNS, TCP/IP, OSI, FTP, OS- Linux, Windows 2.Wireless Networking- Advanced level knowledge-CWNA, CWSP and CWAP level questions. Wlan security protocols, dot1x- all flavours, four way handshake, wireless packet captures, Frame level questions, Captive portal flow, AP boot methods, .11ax APs, Data plane questions. 3. Strength, weakness, reason for job change, why Ruckus? General Managerial questions.
avatar

Senior Technical Support Engineer

Interviewed at Ruckus Networks

3.1
Feb 22, 2022

1. Wired Networking fundamentals- ARP, DHCP, DNS, TCP/IP, OSI, FTP, OS- Linux, Windows 2.Wireless Networking- Advanced level knowledge-CWNA, CWSP and CWAP level questions. Wlan security protocols, dot1x- all flavours, four way handshake, wireless packet captures, Frame level questions, Captive portal flow, AP boot methods, .11ax APs, Data plane questions. 3. Strength, weakness, reason for job change, why Ruckus? General Managerial questions.

All the questions were based on OS and Databases. The questions ranged from Unix shell scripting to SQL and other languages. Mostly various problematic scenarios were given and we should explain how to solve them. Also, write some scripts in order to get the statistics of the processes that are running for too long and how do you identify the problem and resolve it.
avatar

Senior Technical Support Engineer

Interviewed at Informatica

4
Jul 2, 2015

All the questions were based on OS and Databases. The questions ranged from Unix shell scripting to SQL and other languages. Mostly various problematic scenarios were given and we should explain how to solve them. Also, write some scripts in order to get the statistics of the processes that are running for too long and how do you identify the problem and resolve it.

Viewing 421 - 430 interview questions

See Interview Questions for Similar Jobs

Glassdoor has 600 interview questions and reports from Senior technical support interviews. Prepare for your interview. Get hired. Love your job.