General TCP/IP Networking questions and basic troubleshooting.
Senior Technical Support Interview Questions
600 senior technical support interview questions shared by candidates
I had an interview where I was asked technical questions regarding some of the features of the SonicWall firewall appliance.
Work Experiences and work related scenarios.
Exemplos de situações reais no trabalho atual.
Network troubleshooting linux commands
The questions were basics but created conversations to see how deep is my knowledge in IP Network, Network security, Linux and Cybersecurity. Experience with clients, crisis, R&D bugs and escalations
Q. Tell me about a time you experienced (blank)... Q. How would you handle a situation with a difficult or upset customer?
## Technical Round 1 Linux boot process What is LVM? Steps to extend and reduce a logical volume. How to create file system? Entries in fstab file. Explain NFS How to update kernel? Troubleshoot an unreachable host belonging to a different network. Init Runevels Grub file and its contents How to pass parameters to kernel? ## Technical Round 2 What is an iNode? What happens in the background when you upgrade a kernel? How to detect and identify a malicious binary out of thousands of binaries (/bin)? Lots of hypothetical scenario based questions depending on what you've mentioned in your CV. ## Managerial Round What is most important for you in your current role? How will you react if you see your junior outperform your skills? Any past experience of having dealt with an angry customer? What would you do if your colleague has done a mistake that incurred loss to your client? Ans how will you deal with the client as well as your colleague? Why Redhat?
what do you do in your current position
HR Round: Why are you interested in working at BETSOL? How do you handle team conflicts? Technical Round: How would you troubleshoot a VPN issue? What’s your experience with AWS or VMware? Operations Round: How do you manage multiple support tickets? How do you handle escalations when an issue isn't resolved?
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