Service Assistant Interview Questions

4,430 service assistant interview questions shared by candidates

What do you know about the company? Any retail experience? Have you ever had to deal with an irate/awkward customers? If so how did you handle the situation? Have you ever had an issue with a member of your team? how did you deal with them? Can you give me an example of a time you didn't meet a deadline and how did you deal with it? How would you deal with an irate customer? What is your availability? How would you get to the store?
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Casual Customer Service Assistant

Interviewed at Sports Direct

3.2
Apr 23, 2016

What do you know about the company? Any retail experience? Have you ever had to deal with an irate/awkward customers? If so how did you handle the situation? Have you ever had an issue with a member of your team? how did you deal with them? Can you give me an example of a time you didn't meet a deadline and how did you deal with it? How would you deal with an irate customer? What is your availability? How would you get to the store?

Question was something like, please only give short answers "How are you going to impact customer service" The other Q was how are you going to impact the team. I got the impression they wanted a one sentence answer.
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Assistant Director, Customer Service Campus Store

Interviewed at University of Arizona

4.2
Dec 13, 2024

Question was something like, please only give short answers "How are you going to impact customer service" The other Q was how are you going to impact the team. I got the impression they wanted a one sentence answer.

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