How you would handle a difficult customer or colleague.
Service Assistant Interview Questions
4,435 service assistant interview questions shared by candidates
I can't remember specifically the questions. I remember the role play. They give you an information sheet, that you refer to when assisting the customer. They don't expect you to instantly remember the information provided. So take your time and just speak to the customer as you would if you were working.
Asked how I dealt with pressure Asked about hobbies Asked how I deal with angry customers
Describe your previous work experience
Why should we give you this job? What was one time you helped someone. If you were serving a patron who was being hostile, what would you do?
What are your financial expectations.
What books I read
- What was a time you dealt with a difficult customer? - What is a task you have been given in the past that you disliked? - Tell me a time you went above and beyond for a customer.
what is excellent client service to you?
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