“Do you have a reliable means of transportation”?
Service Desk Agent Interview Questions
3,068 service desk agent interview questions shared by candidates
Why do you want this position?
What can you tell me about Omni?
Why do you want to work for Planet Fitness?
They asked why I lived in Tennessee
Why do you want to work in a hotel?
commun question you receive in every interview with more focus to the customer service and the ICT knowledge
How would you handle an angry and upset customer
They asked me if I am familiar in getting identification if any visitors want to come and visit the property and also for contractors. In hotels its the same thing we ask for identification if any contractor that wants to come in the building to do any kind of work that they need. And also we ask for ID if a hotel guest gets locked out of there room, and we make sure that that gust is the correspondent to that room. I was also asked what to do in case of any emergency situation, and how to respond to that in which I can respond to emergencies, and they asked me if I am first aide certified in which I am. I answered all interview questions correctly.
My overall availability of hours and flexibility was very much a discussion point
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