Sep 2, 2019
Hey?
Service Desk Agent Interview Questions
3,067 service desk agent interview questions shared by candidates
Hey?
How available are you?
What can you bring to the company?
When was a time you went out of your way to help someone? It could be on the job or outside the job
When was a time you were put in a difficult situation and how did you handle it?
The questions were not really difficult. There were situational questions (tell me a time when you...) I did not however, expect 4 interviews for an entry-level job, but I guess that is how they get the best candidates, by getting to know the applicant.
Are you familiar with the Opera system?
What kind of Work experience do you have ?
"If you were to look at yourself in the mirror, what would you change and why."
Do I feel comfortable working on a diverse staff?
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