Service Desk Agent Interview Questions

3,068 service desk agent interview questions shared by candidates

Customer service`s simulation: A customer booked a ticket for business class in your company`s plane, but the system had a problem so the first class was overbooked. What would you do? You can`t refund the customer.
Nov 12, 2017

Customer service`s simulation: A customer booked a ticket for business class in your company`s plane, but the system had a problem so the first class was overbooked. What would you do? You can`t refund the customer.

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